Privacy Statement

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Effective Date: August 28, 2026

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At Reverie Wedding Venue (“Reverie,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, contact us, inquire about our venue, request a tour, make a booking, or otherwise interact with Reverie.

Reverie operates in Alberta, Canada, and this Privacy Policy is intended to comply with applicable Canadian and Alberta privacy legislation, including Alberta’s Personal Information Protection Act (PIPA).

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Your name

• Email address

• Telephone number

• Wedding or event date

• Number of guests

• Information about your wedding plans and preferences

• Information provided when requesting a venue tour or quotation

• Information submitted through website forms

• Correspondence and communications with Reverie

• Information necessary to prepare contracts and agreements

• Payment and billing information, where applicable

We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, pages visited, approximate geographic information, and general website usage information. This information may be collected through cookies, analytics, and similar technologies.

2. How We Collect Information

We may collect personal information when you:

• Submit an inquiry through our website

• Request information about Reverie

• Request or schedule a venue tour

• Make a booking

• Contact us by email or telephone

• Complete a website form

• Enter into an agreement with Reverie

• Communicate with us through our website or digital services

• Interact with our social media accounts

Our website is hosted using Wix, which may collect and process information associated with your visit to our website.

We may also use HoneyBook to manage inquiries, communications, contracts, proposals, invoices, and client relationships.

3. How We Use Your Personal Information

We may collect and use personal information for reasonable purposes related to operating Reverie, including to:

• Respond to inquiries and requests

• Provide information about our venue

• Schedule and manage venue tours

• Provide pricing and availability information

• Prepare proposals, contracts, and agreements

• Process bookings and payments

• Communicate with couples regarding their events

• Provide customer service

• Manage and administer weddings and events

• Send important information relating to your booking

• Improve our website and services

• Understand how visitors use our website

• Evaluate and improve our marketing

• Send promotional or marketing communications where permitted

• Maintain business and financial records

• Protect the security and integrity of our website and business

• Comply with legal and regulatory requirements

We will only collect personal information that is reasonably necessary for these purposes.

4. Consent

Where required by applicable law, we will obtain your consent before collecting, using, or disclosing your personal information.

By voluntarily providing personal information to Reverie, you consent to its collection, use, and disclosure for the purposes identified in this Privacy Policy or for purposes that are reasonably related to those purposes.

You may withdraw your consent to certain uses of your personal information, subject to legal or contractual restrictions and reasonable notice.

If you no longer wish to receive marketing communications from us, you may unsubscribe using the instructions provided in the communication or contact us directly.

5. Wix

Our website is hosted and operated using Wix.com.

Wix provides website hosting and related services that may involve the collection, storage, and processing of information associated with visitors to our website. Wix may also use cookies and similar technologies for purposes such as website functionality, security, performance, and analytics.

Wix has its own privacy practices and policies governing information it processes through its services.

6. HoneyBook

Reverie may use HoneyBook to manage client inquiries, communications, proposals, contracts, invoices, payments, and other aspects of our client relationships.

When you provide information to Reverie through a HoneyBook form, questionnaire, proposal, contract, or other HoneyBook service, that information may be processed and stored through HoneyBook on our behalf.

HoneyBook has its own privacy policy and terms governing its services.

7. Google Analytics

We may use Google Analytics to help us understand how visitors use our website.

Google Analytics may collect information such as:

• Pages visited

• Time spent on the website

• General geographic information

• Device and browser information

• How visitors arrived at our website

• General website interactions

We use this information to understand website traffic, improve our website, and evaluate the effectiveness of our marketing.

Google may process information in accordance with its own privacy policies and terms.

Where applicable, we may use available privacy and data-control settings within Google Analytics to limit the information collected and processed.

8. Facebook and Instagram

Reverie may maintain business pages and accounts on Facebook and Instagram, which are operated by Meta Platforms, Inc.

We may use these platforms to communicate with prospective and current clients, share information about Reverie, and promote our venue.

If you interact with Reverie through Facebook or Instagram, Meta may collect and process information about your interaction with those platforms in accordance with Meta's privacy policies.

We may also use Meta advertising or tracking technologies on our website, such as the Meta Pixel, in the future. If we do so, we will update this Privacy Policy and provide any required consent or notice.

9. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Operate and secure the website

• Remember preferences

• Improve website functionality

• Understand how visitors use our website

• Measure website traffic

• Evaluate marketing effectiveness

Some cookies may be placed by Wix or by third-party services integrated with our website, including Google Analytics and potentially Meta.

You can control or disable certain cookies through your web browser and, where available, through our website's cookie settings. Disabling certain cookies may affect website functionality.

10. Disclosure of Personal Information

We do not sell or rent your personal information.

We may disclose personal information to third-party service providers when reasonably necessary to operate our business and provide our services. These may include:

• Wix, for website hosting and website services

• HoneyBook, for client management, contracts, communications, and related services

• Google, for website analytics and related services

• Meta (Facebook and Instagram), for social media and, where applicable, advertising and analytics

• Payment processors and financial service providers

• Information technology and security providers

• Professional advisors, where necessary

• Government authorities or law enforcement where required or permitted by law

We take reasonable steps to ensure that third-party service providers handle personal information appropriately and only for the purposes for which it has been provided or as otherwise permitted by law.

11. Information Stored or Processed Outside Canada

Some of the third-party service providers we use may store or process information outside Canada.

When personal information is processed by a service provider outside Canada, it may be subject to the laws of the jurisdiction in which it is stored or processed.

We take reasonable steps to select service providers that maintain appropriate privacy and security practices.

12. Protection of Personal Information

We take reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, or destruction.

However, no method of electronic transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

13. Retention of Personal Information

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide our services, maintain appropriate business records, resolve disputes, and comply with legal and regulatory requirements.

When personal information is no longer required, we will take reasonable steps to securely dispose of or destroy it.

14. Accessing or Correcting Your Personal Information

You may request access to personal information that Reverie holds about you and may request that inaccurate or incomplete information be corrected, subject to applicable legal requirements.

To make a request, please contact our Privacy Officer using the contact information below.

We may need to verify your identity before providing access to personal information or making changes to our records.

15. Privacy Questions or Concerns

If you have questions about this Privacy Policy or how Reverie handles your personal information, please contact our Privacy Officer:

Reverie Wedding Venue
Privacy Officer: Kristine Gagnon and Jane Forsyth
Email: info@reverieweddingvenue.ca
Phone: 587-330-3834
Location: Alberta, Canada

We will make reasonable efforts to respond to privacy inquiries and address concerns regarding the handling of personal information.

If you are not satisfied with our response to a privacy concern, you may have the right to contact the Office of the Information and Privacy Commissioner of Alberta.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, technology, service providers, or applicable privacy laws.

The updated version will be posted on our website with the revised effective date.

17. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Reverie Wedding Venue
Email: info@reverieweddingvenue.ca
Phone: 587-330-3834
Alberta, Canada

Last Updated: August 28, 2026